Privacy statement Travelrebels.com

August 23, 2022

Your privacy is of great importance to Travelrebels.com. Therefore, we adhere to the relevant laws and regulations regarding privacy, including the General Data Protection Regulation (GDPR). This means that we:

  • Clearly define our purposes before we process your personal data, through this privacy statement;
  • Store as little personal data as possible and only the data necessary for our purposes;
  • Explicitly request permission to process your personal data, if consent is required;
  • Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data on our behalf;
  • Respect your rights, such as the right to access, correct, or delete your personal data processed by us.

Your data is safe with us, and we will always use this data properly. In this privacy statement, we explain what we do with information that we learn about you at Travelrebels.com.

If you have any questions or want to know exactly what information we keep about you, please contact Travelrebels.com.

Processing orders

When you place an order with us, we use your personal data to process the order properly. We may then give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. For this, we use your:

  • Address and contact details
  • Billing address
  • Email address
  • Payment information

We do this based on your permission. We keep this information until your order is completed. We keep certain customer information for longer due to the legal tax retention obligation.

Sending newsletters

We have a newsletter, and you will automatically be added to the list of subscribers. In the newsletter, you will read news, tips, and information about our products and services. For this, we use your:

  • Address and contact details
  • Email address

We do this based on your permission. We keep this information until you cancel your subscription.

The newsletter is sent by email every month. The content of the newsletter includes, among other things, the following:

  • Travel inspiration, discount codes, news

You can cancel the subscription to the newsletter at any time. Each newsletter contains an unsubscribe link.

Contact form

With the contact form, you can ask us questions or make requests. For this, we use your:

  • Address and contact details
  • Phone number
  • Email address

We do this based on your permission. We will store this information until you cancel your subscription.

The newsletter is sent monthly by email and contains, among other things:

  • travel inspiration, discount codes, news

You can cancel your subscription to the newsletter at any time. Each newsletter contains an unsubscribe link.

Contact form

With the contact form, you can ask us questions or make requests. For this, we use your:

  • Name, address and city (NAW) details
  • Phone number
  • Email address

We do this based on your consent. We will keep this information until we are sure you are satisfied with our response.

Advertising

We would like to send you advertising about offers and new products or services. We do this:

  • By email

You can object to this advertising at any time. Each email contains an unsubscribe link.

Location data

Sometimes it is necessary for our company Travelrebels.com to determine your location. We will then ask separately if we may know this and only if you give permission, we will receive this information.

For this service, we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google or Apple) do with it. So always read their privacy statements too.

Provision to other companies or institutions

With the exception of the parties necessary to deliver the services mentioned above, we will not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police demand it in the case of suspected crime).

Statistics

We keep statistics on the use of our company, but these data are always anonymized.

Our company includes social media buttons. The administrators of these services collect your personal information through them.

Cookies

Our company uses cookies. Cookies are small files in which we can store information so that you don’t have to fill it in repeatedly. But we can also see that you are visiting us again.

You can disable the placement of cookies through your browser, but some things on our website may not work properly anymore.

We have made agreements with other companies that place cookies about the use of the cookies. However, we do not have complete control over what they do with the cookies themselves. So also read their privacy statements.

Security

Security of personal data is of great importance to us. We ensure that your data is well protected with us. We continuously adjust our security measures and pay close attention to what could go wrong.

Changes to this privacy statement

When our company changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to inform you of any changes.

Your rights

If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • Explanation of what personal data we have and what we do with it;
  • Access to the exact personal data we have;
  • Correction of errors;
  • Deletion of outdated personal data;
  • Transfer of personal data to another party;
  • Withdrawal of consent;
  • Restriction of a certain processing;
  • Objection to a certain use.

Please make sure to clearly indicate who you are so that we are sure we are not adjusting or deleting data of the wrong person.

We will, in principle, fulfill your request within one month. However, this period can be extended for reasons relating to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you in a timely manner.

Filing a complaint

If you wish to file a complaint about the use of your personal data, you can send an email to info@travelrebels.com. We will handle each complaint internally and communicate further with you.

If you feel that we are not assisting you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Autoriteit Persoonsgegevens.

Contact information
Travelrebels.com
Fort kijk in de Potstraat 46
6524CC Nijmegen
Email address: info@travelrebels.com
Chamber of Commerce number: 69483744




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